Privacy Policy

RALP (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services

1. Information We Collect

When you use RALP, we may collect:

Personal Information: Name, email address, phone number, business details when you sign up or contact us.

Usage Information: Pages visited, time spent on site, clicks, device and browser details.

Payment Information: If applicable, we may process payment details securely through trusted third-party providers. We do not store full card information on our servers.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Communicate with you about updates, promotions, or support.
Personalize your experience.
Ensure security and prevent fraud.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your information. We may share information only with:

Service Providers: Trusted partners who help us run our services (e.g., payment processors, hosting providers).

Legal Requirements: If required by law, regulation, or to protect our rights.

4. Data Storage & Security

Your information is stored securely using industry-standard measures.

While we take precautions, no method of transmission or storage is 100% secure.

5. Cookies & Tracking

We may use cookies or similar technologies to:

Improve user experience.

Analyze site traffic and usage patterns.

Deliver relevant content and marketing.

You can control or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.

Request corrections or deletion of your information.

Opt out of marketing communications.

Withdraw consent where we rely on consent.

To exercise these rights, contact us at hello@ralp.co.ke

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

RALP
Email: hello@ralp.co.ke
Phone: (+254) 748 185 522